Writing argument essay
Soviet Russia Paper Topics
Thursday, August 27, 2020
Affirmative Action And Its Effects Essays (1773 words) -
Governmental policy regarding minorities in society And It's Effects Governmental policy regarding minorities in society and its Effects The foundations of governmental policy regarding minorities in society can be followed back to the entry of the 1964 Civil Rights Act where enactment reclassified open and private conduct. The demonstration expresses that to separate in private is lawful, however anything with respect to business or open segregation is unlawful (Affirmative 13). There are two examples while restricting governmental policy regarding minorities in society may appear an inappropriate activity. Indeed, even these two cases don't legitimize the utilization of governmental policy regarding minorities in society. First is the respectability of the reason to help other people. Second, governmental policy regarding minorities in society was an extraordinary starter for balance in the work place. The most promanite variable in choosing governmental policy regarding minorities in society as right or wrong, is whether society is going to regard individuals as gatherings or people. Governmental policy regarding m inorities in society is an issue of ethics. The straightforwardness to frame two ethics that are both right yet clashing is the purpose behind the division of our country on governmental policy regarding minorities in society. Governmental policy regarding minorities in society is exceptionally honorable when seeing who profits by the result. Make a more intensive glance at positive move. The individuals that are included and the harm it takes on our general public surfaces numerous questions. Investigating additionally works up an issue of respectability that should be replied before settling on a choice on governmental policy regarding minorities in society. Does governmental policy regarding minorities in society just change who is oppressed and makes it lawful for the new discriminators? Originating from my perspective, the perspective on a white male, this is a genuine inquiry. One case of this became obvious from Dave Shiflett who once worked at Rocky Mountain News composed Ro cky Mountain Hire. In this article he tells about another employing technique utilized at the Denver news paper Rocky Mountain News. An update was conveyed expressing, The activity surveys of directors and others engaged with employing should address race and sex. Each survey ought to have a recruiting objective of in any event half of our recruits being ladies and at any rate half non-white (Shiflett 45). Lets set this system to work. We have ten situations to fill, these positions can be filled after the above rules by employing five dark ladies. It can likewise be met by employing five white ladies and five non-white men. Clearly to meet this objective effectively would intend to not recruit a white male (Shiflett 45). I unequivocally can't help contradicting my white front dads and society today who both location race and sex while employing. Utilizing a people skin shading in recruiting is separation regardless of what society looks like at it. At St. Bonaventure University the potential for turn around separation turned into a reality. In May 1994, 22 employees were terminated, all were male. The leader of the college was exceptionally gruff about his intention, to secure the modest number of ladies on the college staff (Magner 18). This was absolutely a conversation dependent on sexual orientation not capability. Regardless of how proficient these men were some were terminated for not being a piece of a specific minority. Gary A. Abraham, who was terminated as a tenured partner teacher expressed, It appears to be over the top that the college can amend its inability to take part in governmental policy regarding minorities in society on the backs of its male personnel. Twelve of the men took their protests to the US Equal Employment Opportunity Commission. The commission agreed with the men and are in any event, intending to bring the college up on charges themselves (Magner 18). Enabling a business to separate just towards minorities is uncalled for and dishonest. Presently the inquiry is who will the legislature secure? Society can not consider its self reasonable when we are as yet shaping choices dependent on sexual orientation or race. It isn't honorable to secure the occupations of ladies at Bonaventure University essentially there are insufficient ladies on the list. We ought to secure the occupations of the accomplished. We can not shape another general public from governmental policy regarding minorities in society and accept the privileges of every single United State residents will be maintained. The entire thought behind governmental policy regarding minorities in society is to right the wrongs of the past. Indeed, shouldn't something be said about the people that were not conceived when this barbarity of separation was going on. Society ought not rebuff
Saturday, August 22, 2020
Chisholm and the Doctrine of Temporal Parts :: Science
Chisholm and the Doctrine of Temporal Parts In the reference section to Person and Object, Roderick Chisholm talks about the convention of worldly parts. Chisholmââ¬â¢s position is that the contentions normally provided on the side of the regulation are not effective. In this paper, I will consider Chisholmââ¬â¢s protests and afterward give my own reactions for the principle of fleeting parts. The precept of transient parts, ordinarily called four dimensionalism, is a mystical hypothesis concerning how articles continue through time. Four dimensionalism holds that articles are both spatially and transiently stretched out; thusly, an item is viewed as separated by its measurements in both the spatial and worldly domains. Regarding parthood, at that point, four dimensionalism believes an article to be together made out of the two its spatial and transient parts. In addition, at any one point in time, it is just a spatiotemporal piece of the whole four dimensional entire that is introducing itself to us. The four dimensionalist talks about these parts, or stages (ââ¬Å"time slicesâ⬠) of the four dimensional item as establishing, over some stretch of time, the whole object[1]. Another method of putting this is to state that a four dimensional item is a total of the entirety of its spatial and worldly parts. Restricted to this perspective on the steadiness of items through time is three dimensionalism. Three dimensionalism has all the earmarks of being more in accordance with our regular ordinary feeling of how articles endure through time; one in which we have confidence in, as Chisholm puts it, ââ¬Å"the idea of indeed the very same individual existing at various timesâ⬠(143). As opposed to the four dimensionalist, at that point, the three dimensionalist keeps up that items persevere by being ââ¬Å"wholly presentâ⬠at each point where they exist. At last, Chisholm utilizes his contentions against transient parts so as to help his general propositions concerning individual character after some time. Notwithstanding, it isn't inside the extent of this paper to investigate the fundamental reasons Chisholm may have had for contending against the four dimensionalist: that theme is best left to an increasingly broad task regarding the matter of the constancy of articles through time. Until further notice, we will simply investigate three reactions that Chisholm proposes for the worldly parts scholar: (1) that the purported spatial similarity isn't precise, (2) that the tenet of fleeting parts doesn't explain the Phillip alcoholic/Phillip calm riddle, and (3) that the convention is of no utilization in fathoming different other otherworldly riddles. Chisholm and the Doctrine of Temporal Parts :: Science Chisholm and the Doctrine of Temporal Parts In the index to Person and Object, Roderick Chisholm talks about the tenet of fleeting parts. Chisholmââ¬â¢s position is that the contentions normally provided on the side of the regulation are not effective. In this paper, I will consider Chisholmââ¬â¢s complaints and afterward give my own reactions for the teaching of worldly parts. The teaching of fleeting parts, regularly called four dimensionalism, is an otherworldly hypothesis concerning how articles endure through time. Four dimensionalism holds that articles are both spatially and transiently stretched out; accordingly, an item is viewed as differentiated by its measurements in both the spatial and fleeting domains. As far as parthood, at that point, four dimensionalism believes an article to be together made out of the two its spatial and transient parts. In addition, at any one point in time, it is just a spatiotemporal piece of the whole four dimensional entire that is introducing itself to us. The four dimensionalist talks about these parts, or stages (ââ¬Å"time slicesâ⬠) of the four dimensional item as establishing, over some stretch of time, the whole object[1]. Another method of putting this is to state that a four dimensional article is a total of the entirety of its spatial and transient parts. Restricted to this perspective on the steadiness of articles through time is three dimensionalism. Three dimensionalism seems, by all accounts, to be more in accordance with our regular ordinary feeling of how articles endure through time; one in which we put stock in, as Chisholm puts it, ââ¬Å"the idea of very much the same individual existing at various timesâ⬠(143). As opposed to the four dimensionalist, at that point, the three dimensionalist keeps up that items endure by being ââ¬Å"wholly presentâ⬠at each point where they exist. At last, Chisholm utilizes his contentions against transient parts so as to help his general postulations concerning individual character after some time. Be that as it may, it isn't inside the extent of this paper to investigate the hidden reasons Chisholm may have had for contending against the four dimensionalist: that theme is best left to an increasingly broad undertaking regarding the matter of the industriousness of articles throug h time. Until further notice, we will simply investigate three reactions that Chisholm proposes for the transient parts scholar: (1) that the supposed spatial similarity isn't exact, (2) that the regulation of fleeting parts doesn't illuminate the Phillip alcoholic/Phillip calm riddle, and (3) that the precept is of no utilization in comprehending different other otherworldly riddles.
Friday, August 21, 2020
The Power of Illustrative Writing
The Power of Illustrative WritingHow many times have you read an informative article and thought to yourself, 'I don't know that much about that; it sounds more like a video game than a paper?' Or, you've found yourself trying to read the grammar in a book and thought, 'There's no way I can try to make this work.' If you are finding yourself saying these things, then you should read illustrative writing.The most important thing to understand about illustration is that it does not take away from the power of a written article. As I have said in several previous articles, writing does not have to be serious. You can do a good job with a well-written essay; the same goes for writing an article summary. Illustrative writing, however, has the ability to make your writing appear very formal, even when the article is not.Illustrative writing has the ability to convey basic ideas and facts, which often falls short of being overly general. For example, in describing the writer's childhood, th e illustrative text draws attention to the major events, but leaves out some minor ones. Also, the text describes something which is of little interest to the reader; the information is general and doesn't really do anything to help the reader gain a better understanding of the topic at hand. In this case, you would want to consider something along the lines of a book report, which gives readers a detailed account of the events in a book.Of course, if the subject matter was more focused on the details and not the general idea, then the illustrations would not be as necessary. However, most people don't find this to be a problem. The fact that they may not be as useful as the written word does not necessarily mean that they are not interesting or important.In fact, the illustrations may help the reader draw a general conclusion. For example, an illustrative article on the featuresof different types of chairs would allow the reader to see which type of chair best suits them. An illust rative article on hair styles would show what the style looks like before the reader actually chooses a style.When you write an article, you must make sure that the general point or idea remains the same throughout. If there are any major changes, you need to communicate this so that the reader understands that the information provided was only meant to show one aspect of the topic. In addition, it is also important to communicate that you did not intend to draw any conclusions from the information provided.When you use an illustration in your writing, it helps the potential readers understand the topic easier and more quickly. The text needs to be clear and accurate; the images, if used, need to clearly indicate the goal of the article. Once the reader has an idea of what the text says, he or she will be able to answer your questions more easily and find the information within the text more readily. You don't want to distract your readers with another piece of material; you want th em to have your topic at the forefront of their minds.So, the next time you are working on a well-written essay, do not shy away from using pictures, cartoons, or other visual aids. They do not have to be from the world of television or movies; in fact, they can be as different as possible.
Monday, May 25, 2020
Statement of Purpose to be a Social Worker or a Fashion...
Substance abuse social workers and fashion design are careers that play an important role in the United States today. Both careers involve working well with others, and having an open mind. They also require that people be able to keep up with deadlines and be responsible. Someone in these fields also has to be able to solve problems and think quickly. These qualities are appealing to me because I love to challenge myself and be around people. However, these careers are also very different. Fashion design involves quite a bit of overtime work, along with overnight travel. The work fashion designers do is typically beneficial only to themselves rather than others, while the work of a substance abuse social worker is focused on helping others. Substance abuse social workers rarely travel, and there is rarely overtime work. Fashion design would allow me to become well known and see the world, but I enjoy helping people and I want my work to make a difference. Substance abuse social work ââ¬â¢s outlook is increasing and has far more openings than fashion design. When deciding which of these two careers is better suited for you, one should consider your skill set, personal preferences and needs for the future. Fashion design is an exciting career, full of obstacles and chances for advancement, but it is also difficult and time consuming. A person in this career designs custom garments based on personal preference, current fashion trends and knowledge of design for a variety ofShow MoreRelatedFashion : The Window Of The Soul Essay1639 Words à |à 7 Pages Fashion: The Window to the Soul Fashion is a combination of Art, love and History. It gives a person a voice without speaking and a purpose. Fashion has been around for decades before it was given a name. In Queen Elizabeth I Era one s clothing showed social status, individuality, and grace. Women were mostly into fashion, their clothes were unrealistic ; wide hips and small waist (corset). Another glamorizing or disfiguring tool used by fashion-conscious womenRead MoreDifferences Between Modernism And Postmodernism1411 Words à |à 6 Pageschosen major is fashion designing. The purpose of fashion to me is an artistic way of self-expression, it is not only shown through clothing, but a large variety of things like oneââ¬â¢s hair, personality and even plastic surgery! It is because, self-expression is more than just what you wear but a way to show your ââ¬Å"personalityâ⬠through fashion. Jameson (1998, 1) stated, ââ¬Å"The concept of postmodernism is not widely accepted or even understood today.â⬠It is not accepted especially for the fashion industry andRead MoreFashion s Impact On The Industry1751 Words à |à 8 PagesFashion seems to just be flashy nonsense that only the most pristine characters are into, completely useless and over zealous. Fashion is actually a very important factor in the economy itself; without it, many jobs, companies, and entrepreneurs would be lost. Fashion is a $1.2 trillion global industry and is important to the economy and many cultures; fashion can be used to express oneself and beliefs. Past fashion alters everything about what you are wearing right now. There are many jobs thatRead MoreClothing Store Case Study8603 Words à |à 35 Pages29/1/2009 Executive Summary: This work is an introduction to the fashion industry of Pakistan which has made quite a lot of progress in just a few years. Ten to fifteen years from now, this industry was still unknown to actually exist to the masses. Later with the formation of fashion councils and education centers under the enthusiastic few who wanted to make a difference and promulgate this very institution of fashion, did the very fashion industry took its concrete contour from the old tailor cultureRead MoreFashion Is More Than Clothing1992 Words à |à 8 Pagesthe information about the culture that we live in or mark the assimilation within that society. (Ebin, 1979) ââ¬ËFashion is more than clothingââ¬â¢ (Kratz and Reimer, 1998:194). Fashion is the main tool to express someoneââ¬â¢s identity and to categorize who we are. Individuals constantly use fashion and other adornment to control the way they look and determine their appearance. In addition to fashion, people modify their style through ot her visual elements such as hairstyle, make up and jewellery (A. BennettRead MoreAmerican Apparel Swot Anaysis Essay3402 Words à |à 14 PagesApparel has the highest paid factory workers in the United States and they currently employ approximately 10,000 people globally (about 5,000 are employed in Los Angeles). Overall, American Apparel is striving to become the biggest apparel operation in human history, ââ¬Å"one t-shirt at a time.â⬠Their mission statement says it all: Committed to leveraging art, design, and technology to produce garments of the highest quality, while pioneering industry standards of social responsibility in the workplaceRead MorePublic Relations in Response to Crisis3363 Words à |à 14 Pagesacknowledged their CSR was social and cultural and therefore they changed their two-way asymmetrical communication model to a two-way symmetrical. Virgo was established in 2000, since then its growth and succession has enabled it to reach Britainââ¬â¢s top retailer within the market place. Virgo has many leading designers producing unique and inspiring ideas, which has enabled the company to grow due to healthy profit. Virgoââ¬â¢s brand is available for those with a ââ¬Ëpassion for fashionââ¬â¢ it is accessible onRead MoreBusiness Strategies and Vision of HM598 Words à |à 2 PagesHMââ¬â¢s business operations are aimed to run in a way that is socially, economically and environmentally sustainable. By sustainable, they mean that the needs of both present and future generations must be fulfilled. Mission Statement: HMââ¬â¢s purpose is to offer their customers fashion and quality at their best price. HM believes that quality is more important than meeting or exceeding customerââ¬â¢s expectations. It is continuously working to better their products by manufacturing under good working conditionsRead MoreSocially Responsible Design Involving Key Figures And Projects3646 Words à |à 15 Pagessocially responsible? Social responsibility is the idea that designers and businesses should accept their social responsibilities and not be exclusively focused on maximizing profits. Social responsibility demands developing businesses to create a positive relationship to the society or market that they operate in. Within this essay I will be covering the history of socially responsible design involving key figures and projects, case studies discussing companies and designers that do/donââ¬â¢t operateRead MoreStrategic Management: HM and Zara14590 Words à |à 59 Pagesproject Dat e Pages Thesis 27.4.2011 59+12 Supervisor(s) of study 1st Antti Iire 2nd Anneli Juutilainen Abstract Executive organization HM in Kuopio,Finland Hennes Mauritz (HM) is a 100 billion Sweden company, engaged in designing and retailing of fashion apparel and accessories. The company offers a range of apparel, cosmetics, footwear and accessories for men, women, children and teenagers. HM primarily operates in Europe, North America and Asia, and has a presence in over 38 countries. The company
Thursday, May 14, 2020
The Epic of Gilgamesh is Truely an Epic Essay - 1690 Words
The Epic of Gilgamesh is Truely an Epic An epic is an extended narrative poem in elevated or dignified language, celebrating the feats of a legendary or traditional hero. The main characteristics of an epic as a literary genre is that it is a long poem that tells a story, it contains an epic hero, its hero searches for immortality (but doesnt find it physically, only through fame), gods or other supernatural beings are interested and involved, and it delivers an historical message. The Epic of Gilgamesh is classified as an epic because it fits all the characteristics of an epic as a literary genre. The Epic of Gilgamesh can be justly classified as an epic because it is a narrative poem. Because it is a long poem thatâ⬠¦show more contentâ⬠¦Another example of repetition is when Gilgamesh is on his journey for immortality. Everyone he encounters tells him the same thing, and to everyone his response is the same. Again, this kind of repetition in the story gives it a poetic style and makes it come alive for the storyteller. The Epic of Gilgamesh can also be classified as an epic poem because it tells a story rather than just giving the feelings of the speaker as lyric poetry does. Because it fits the definition of being a narrative poem, The Epic of Gilgamesh fits the classification of an epic. Another important characteristic of The Epic of Gilgamesh that helps to classify it as an epic is that it includes a hero. Gilgamesh is the storyà ¢Ãâ (tm)s epic hero. Characteristics that determine an epic hero in the ancient world include strength, beauty, and high social status. Gilgamesh does indeed possess all these qualities. His great strength was described as that which could be matched by no other. His beauty was so evident that he could have any woman that he wanted. In fact, he did sleep with all the women in his city. Gilgamesh was also made 2/3 god and 1/3 human. This fact alone raised him up to a god-like social status. He was the king of Uruk because no one
Wednesday, May 6, 2020
Assisted Suicide - Introduction to Ethics Social...
Physician Assisted Suicide Brandon Tucky SOC120: Introduction to Ethics amp; Social Responsibility Carrie Quiza April 27, 2012 Physician Assisted Suicide Physician assisted suicide has been an ethically intense subject to many people for decades. The U.S. sees this as an illegal and immoral way to end oneââ¬â¢s life while many other countries find it is perfectly legal and moral. The determination of its true standing is one that will probably take many more decades to fully understand. Physician assisted suicide, or euthanasia has been a very serious debate for at least a decade now. It was brought to the main stage in 1998 with the arrest of Dr. Kevorkian, whom helped at least 100 terminally ill patients commit suicide. If thisâ⬠¦show more contentâ⬠¦We told them no and within a few hours he was stable and looking better than ever. Unfortunately day and a half later things turned back for the worse but to think we would have unplugged him before it was really time really shook my decision making and moral being. Even though we had no choice at that point a part of me felt like I helped to kill my son but no one arrested me or called me a murderer for it. For all I know my son would have said he was doing just fine if he could have spoken. When my grandfather was dying of horrible prostate cancer years ago no one told my grandmother she was killing him when he told her to pull the plugs. Somehow when we ask the doctor to help us then all of a sudden it is an ethical issue. The doctor is there to help you be cured or at the minimum help to make your exit as painless as possible. The amount of patients dying in the hands of family members in hospitals today is in the thousands and a doctor is always there to assist. Somehow all these murderers are not arrested because they are in fact not murderers at all. I always told my wife if something happens to me where I am kept alive by machines or in pain every day then my wife is to pull my plug. No one will judge her for it. No one will put her in jail because of it. Everyone says itââ¬â¢s wrong and unethical until they are in t he same situation in which point itââ¬â¢s all of a sudden just and humane. The United States needs toShow MoreRelatedEssay on Is Physician Assisted Suicide Ethical?2628 Words à |à 11 PagesIs Physician Assisted Suicide Ethical? Theresa Anderson SOC 120 Introduction to Ethics amp; Social Responsibility Instructor: David Jung November 25, 2012 Physician assisted suicide, is this an ethical procedure? Many feel strongly on both sides of this issue. Some states such as Washington and Oregon have made Physician assisted suicide legal. Other states such as Michigan and Massachusetts have put the issue to a vote and the voters have turned down the option. What exactly is physicianRead MoreThe Controversy of Physician-Assisted Suicide2574 Words à |à 10 Pagesï » ¿Physician-Assisted Suicide Introduction The issue of physician-assisted suicide has been highly controversial for many years in the United States, and the controversy continues today with no apparent end in sight. The idea that a doctor would assist a voluntary patient with that patients death is repugnant to many people on ethical, moral and philosophical grounds. Still, physician-assisted suicide is legal in Oregon, Montana and Washington State, and in four other states (North Carolina, UtahRead MoreEssay on Physician Assisted Suicide1929 Words à |à 8 PagesPhysician Assisted Suicide Physician Assisted Suicide Physician assisted suicide is murder. Using euthanasia, increased dosage of morphine or injecting patientââ¬â¢s with a lethal combination of drugs to slow his/her breathing until he/she dies is also murder. Physician assisted suicide is morally wrong. The classical theory for physician assisted suicide is utilitarianism because according to Mosser 2010, ââ¬Å"utilitarianism is an ethical theory that determines the moral value of an act inRead MoreMoral Perspectives On Physician Assisted Suicide2738 Words à |à 11 PagesPhysician-Assisted Suicide Maggie Conway Memorial University of Newfoundland Moral Perspectives on Physician-Assisted Suicide When your conscience says law is immoral, don t follow it - Jack Kevorkian Introduction Physician-assisted suicide, also known as voluntary active euthanasia, is easily one of the most prominent and controversial issues in media circulation today. Definitively, physician assisted suicide is as a physicianââ¬â¢s knowingly providing the means to commit suicide to aRead MoreEthics And Social Responsibility Of Physician Assisted Suicide Essay2503 Words à |à 11 Pages Ethics in Physician Assisted Suicide Chataqua Wilson SOC120: Introduction to Ethics and Social Responsibility Instructor: Denise Antoon Augustl 1, 2014 Ethics in Physician Assisted Suicide Physician assisted suicide refers to the voluntary termination of the life of a particular patient. It is conducted through administering a lethal substance with direct or indirect assistance from the physician. The case of physician-assisted suicide has caused many debates.Read MoreEssay on Euthanasia Should Approve in this World1805 Words à |à 8 PagesEuthanasia Should Approve In This World Introduction Euthanasia is derived from a Greek word euthanatos which means easy death (BBC Ethics Guide, 2012). In simple ways it is the way to choose death to get relieve from the pain and sufferings of a disease which is prolonged and cannot be cured. This is the main reason which raises various social, moral and ethical issues in whether Euthanasia or mercy killing should be allowed or not. There are various definitions provided to justify the negativeRead MorePersonal Statement : Ethics And Ethics931 Words à |à 4 PagesIntroduction: In this project I am asked to reflect on what ethics means to me. Not only in my personal life but also in a work setting, and in our society. During our reflection I am asked to give multiple personal examples to support my meaning of ethics. Lastly I will connect the three questions together with a conclusion that I hope will help a reader understand the subject of ethics. Personal: Ethics to me is a value system that each individual upholds due to their own conscience. I believeRead MoreEuthanasi A Controversial Issue2087 Words à |à 9 PagesIntroduction In the world today, the issue of ââ¬Ëassisted suicideââ¬â¢ has become a very contentious issue. As it is commonly known, Euthanasia or assisted suicide is the voluntary termination of a patient s life; the patient is usually terminally ill. The primary objective is always to relieve them of their pain and suffering. It is derived from Greek words, ââ¬Ëeuââ¬â¢ and thanatos, which refers to ââ¬Ëgoodââ¬â¢ and ââ¬Ëdeathââ¬â¢ respectively(Finlay and George 171). These two words were coined together to form theRead MoreMedical Ethics: an Inclusice History2719 Words à |à 11 PagesMedical Ethics: An Inclusive History As long as there has been some form of medical treatment in the world, there has been someone who has voiced their ethical viewpoints on the treatment of patients. It is difficult to trace back the very first ethical thinking in medicine, but Islamic and Muslim traditions have left their footprints in Medical and Bioethics since before the medieval and early modern period. The first piece of literature ever dedicated to the field of medical ethics was writtenRead MoreObjections Against Legalizing Euthanasia in Hong Kong1821 Words à |à 8 PagesIntroduction The question of euthanasia raises serious moral issues, since it implies that active measures will be taken to terminate human life. The definition of ââ¬Å"euthanasiaâ⬠is taken from Keown (1995) with the term mainly refers to a decision that is concerned with direct interventions or withholding of life-prolonging measures and that choice agrees with a personââ¬â¢s own will. Euthanasia can be mainly classified into voluntary and involuntary ones. As involuntary euthanasia is conducted in the
Tuesday, May 5, 2020
Case Study of OZ Supermarket-Free-Samples-Myassignmenthelp.com
Questions: 1. Write a well presented report for the above outlining the Business Operation of Oz Supermarket. 2. Provide Suggestion to Improve Customer Service. Answers: Introduction A retail chain known as Oz Supermarket is a new store. Its target is to eliminate or minimize the problems that arise at the queues during the time of exit. The retail chain is responsible for selling stationery goods, household and non perishable goods. The several methods that are adopted by this retail chain to improve its business are very innovative in nature. This report discusses about the several techniques that are followed by Oz Supermarket in order to improve its working process and minimize the exit queues. The customers face a lot of issues while waiting in the queue. This supermarket aims to reduce such issues. This report also recommends other methods to improve the customer satisfaction and business processes of the Supermarket. 1.Oz Supermarket Oz Supermarket is a store that has recently opened. It is a retail store. This supermarket has implemented a set up procedure for eliminating all types of issues that the customers face at the exit queues. There are several techniques that have been implemented by this store to resolve the limitations of any retail chain regarding the exit queues. The first or initial step that is taken by the Oz Supermarket is to keep the stock of only non perishable goods along with household and stationery goods. The most important step that is taken by the store is the use of RFID technology (Jia et al., 2012). They issue a PayWave card to all the customers that visit the stores. The customers do not have to take the burden of paying or carrying huge cash amount. This technique of using electronic card has helped the store in many ways. The customers are able to purchase any products by using their cards that are issued by the supermarket. The entry of the customer is allowed by using the PayWave card. They have to wave it at the gate. The supermarket uses trolleys that have special type of RFID cards installed in them. This RFID reader chip carries out work in a systematic manner. The trolleys are accountable for keeping count and calculating the total bill amount of a customer depending on the items picked. These items or products get au tomatically queued. On removal of any product, the item is deleted from the queue and the bill amount is reduced. In other stores the customers have to wait in a queue in order to pay their bills. But in this store the total amount is reduced from their PayWave card when they move out of the store. The gate is also installed with RFID technology. There is a separate policy for the new customers that arrive at the store. Suppose a tourist or any native person visits the store for the first time. At that time they do not have the PayWave card. They need to speak with the front office executives and deposit a certain amount of cash to get the PayWave card. This card can be used by them on a temporary basis. This card will also give them the facility to buy products and simply walk out of the store. The amount of the bill will be deducted from the PayWave card. If they do not need the card again then they can get the money back. They can use this card any time in the future. The RFID chips are installed in every product in the store. The store uses the extra cost in the interest of the customers. There are several number of stations located at the store. These stations can be used by the customers to check their bills in order to understand what item is to be added and what item is to be added. The shopping summary stations are placed at regular intervals. Oz Supermarket also gave a thought about the parking problems that the customers face in any other retail stores. The customers are charged a low rate for parking during the non peak season. They have made a special offer for disabled people. They can park the car without any charge. The store has taken several steps strategically in order to improve the customer satisfaction and generate more revenue. 2.Additional Option to Improve Customer Service Engaging and hiring more number of employees for the purpose of assisting all types of customers can be one of the best options to improve the process of customer service. Proper selection of employees at the time of interview along with proper training after they have been hired is essential for improving the customer service of the Oz Supermarket. This type of method will help the tourists and new customers in many ways (Sung Choi, 2014). Employees can take special care of the customers by guiding them to the area of different products and also to the various summary stations. The customers might not be comfortable with the new and advanced method used in this store. More number of employees will help to take care of all the customers equally. Once the customer finds it good and safe they will return again. The customers should feel safe and important after entering the store. The goodwill of the company will increase by serving the customers in an excellent manner. It should be t he responsibility of the higher authority to identify the weaknesses of each and every employee in the store in order to improve them. Well trained and efficient employees will be able to serve the customers in a better way improving the customer satisfaction and loyalty (Ford, 2014). Accessing the system in the store will get very simple for the customers. Once the customers are happy with the working mechanism of the store then they will suggest others to come to this store. This will also indirectly help to increase the number of loyal customers of the store. Suggestions to Improve the Business Operations and Services Feedback of the customers: Some stores try to understand their customers through their purchasing behavior. But this is not enough. The feedback of the customers explains about their feelings (Olsson Bosch, 2015). Customer feedbacks can help the Oz Supermarket to understand their customers in a better way and also to improve their existing systems. This technique is considered to be the most important as well as effective technique in order to improve the business operations. It will help them to understand the loopholes present in their existing system. It will also help the store to modify existing and add new products according to the needs of the customers. Customers are the reason behind the growth of the business (Nacif, 2012). Their satisfaction should be given the highest priority. This process of customer feedback will help the store to improve their services as well as business operations. Review of product quality: There are several items that are sold by a store. Product quality reviewing is an important step. This will help the Oz Supermarket to be well informed about their products (Goetsch Davis, 2014). The products of the stores must be reviewed on a regular interval in order to determine their quality. This will help the stores to improve the quality in case of any loopholes. Any kind of complaints regarding the product must be given full attention to. The products of the competitors must be checked and compared in order to understand the present position of the business. This will help to improve the product. The expected and the actual product must be nearly same if not totally same. This method of product quality review will help the supermarket to improve its existing product and improve their business operations and services. Implementation of new business models: The Oz supermarket should create their websites like any other ecommerce site. This can be done in order to improve customer service. The customers will need to register through their PayWave card and view and purchase any product online (Laudon Traver, 2013). This can help the customers to even put up any feedback online. This will help the customers to save cost because they will not have to travel to the supermarket. This will also help the customers to save their time which is very precious. These types of business models help the business to grow on a global basis and also to improve their efficiency level in terms of customer satisfaction and business operations. Enterprise Resource Planning: ERP software can be implemented in the business process. This software is has several providers like SAP (Monk Wagner, 2012). This will help to reduce the amount of manual works that done in the organization that are important for running the business (Leon, 2014). These human works of entering information and analyzing it for a special purpose can be done by the software. ERP software is responsible for integrating the information of various departments in order to help the business to work in an efficient manner. It has high installation cost but the benefit provided by this software is very high. Oz Supermarket should improve their business operations as well as their services by using ERP software. Supply chain management and customer relationship management can also be used in order to have a positive impact on the work of the business environment. ERP is the most feasible solution for any organization in this present world. Recommendations The three suggestions that are mentioned in this report in order to improve the efficiency of Oz Supermarket are as follows. Minimizing and eliminating the RFID interference: The working mechanism of the RFID tags can get disturbed due to electromagnetic and light wave interference. This interference can cause problem in the working procedure in the stores. These can be resolved by the Oz Supermarket in several ways. They need to check the frequencies in the devices. They must gain protocol commitment from the suppliers. Before the original installation of the tags there must be a trial session (Krigslund et al., 2012). The efficiency of the RFID tags must be reviewed on a regular basis. They should try to minimize the interference if not eliminated. Removal of security threats: The use of technology has several security issues associated with them. Security threats have been a serious issue for most of the organizations. The PayWave technology has the threat of getting hacked (Coleman, 2013). It can also get affected by any type of malicious software called malware (Zhou Jiang, 2012). Hackers can attack and steal money of the customers through the PayWave cards. The PayWave card if gets authenticated by signature, can eliminate the threat of security attacks. Installing antivirus software for the information system can also reduce the chance of any loss of sensitive data and protect the system from any spyware attack (Agrawal Smith, 2013). Cutting down the cost: The RFID tags are extremely expensive. There are different categories of RFID tags like passive and active. Depending upon the requirement of the store they must select the idle type of tag (Fan et al., 2014). Active tags are more expensive than the passive ones. Oz Supermarket should select the passive tags because they are cheap and the speed is more. The store will be able to execute all its functions in a cost effective manner by this. This can also be done by carrying out a proper budget plan before starting the operations in every month. Conclusion This report concludes that the supermarket called Oz Supermarket has used several techniques with the intention of improving its business operations as well as customer service. They have made a totally different set up to eliminate the problems exit queues by taking the help of radio frequency identification (RFID) technology. The customers face a lot of issues while waiting in the queue. This supermarket aims to reduce such issues. This report also recommends other methods to improve the customer satisfaction and business processes of the Supermarket. This report provides with essential recommendations to improve the process of the business. References Agrawal, N., Smith, S. A. (2013). Optimal inventory management for a retail chain with diverse store demands.European Journal of Operational Research,225(3), 393-403. Choi, J. S., Lee, H., Engels, D. W., Elmasri, R. 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